MOMENTS OF OPPORTUNITY IN POLICE SERVICE

The Mansfield Police Division implemented the web-based Moments of Opportunity in Police Service in 2012 with the view that each citizen contact is an opportunity to win the respect, trust and support of the community. Recognizing the community is the first line of defense against crime and the most essential component in preventing it, positive citizen contacts will reinforce the community’s resolve to help us develop safer neighborhoods through community partnerships and participation.


A community’s willingness to cooperate is born out of the level of trust, respect and support they have for their police. All police personnel can leverage public support, trust and respect by embracing and promoting enhanced customer service in policing. This forum will allow you to view what others have said about the Mansfield Police Division.

 

Each page will be archived so you can review compliments from previous months. Click on the links below to access.

January 2012 February 2012March 2012 April 2012 May 2012 • June 2012 • July 2012

August 2012 • September 2012 • October 2012 • November 2012 • December 2012

  • May 2012

    Inter-departmental Directive Received by Dispatcher Mark Huckleberry:

    Mark;

    This is to recognize your proficiency during the handling of the call from 37 Reba Avenue during the night of April 28, 2012.

    Your mannerism while handling the logistics of the call, as well as being a calming voice for the suspect, was imperative in establishing a safe environment to which the responding officers and rescue personnel could safely approach. This shows the dedication to your position, as well as your ability to maintain your composure, when faced with such an adverse situation.

    I appreciate and value your professionalism and am proud that we have quality Telecommunicators like yourself representing the City of Mansfield.

    -Lori A. Cope, Service-Safety Director

    Card received by Chief Sgambellone:

    Dear Mansfield Police Department;

    In honor of National Police Week, we wanted to thank you for all the work you do and sacrifices you make to keep our community safe. May God bless and protect each and everyone of you.

    -a Mansfield family

    E-Mail from Officer Paul Lumadue:

    Please take the opportunity to congratulate the young men and women of the MPD Exploring program for their great job yesterday. The Mansfield PD Post took 1st place overall at the Heart of Ohio Law Enforcement Explorer Competition (HOLEEC). They competed against 24 other outstanding Police Explorer programs from all across the State of Ohio. Their hard work and dedication paid off and they are now preparing to go to the regional competition in Cincinnati, OH on May 19th and 20th and then to the National competition in July.

    Saturday's competition was the largest in the history of the HOLEEC with 56 teams competing in 9 law enforcement skill scenarios at Mansfield Senior High School. Several members of our department helped make the competition a success and I wish to thank Sgt Petrycki, Rich Miller, Jeff Gilis, Joe Soenhlen, Stacie Garrick, John Fuller and John Tingley again for their help yesterday.

    The explorers also wanted to thank those officers who helped them prepare for this competition and assisted throughout the past year with training and ride-alongs. These young people appreciate the dedication, support and professionalism of the officers who took their time to work with them and help them learn about a career in law enforcement. I wish to thank all of you for your support of this program, it means a lot to these young people that we, as a department, support this program

    Letter received by Ginger Antrican, Youth Coordinator:

    Ginger, Great carnival. I think everyone had a good time. Thanks for you do for Friendly House and the kids.

    -Terry Conard, Director Friendly House Community Center

    Letter received by Officer  Edwards:

    Dear Officer Edwards;

    I really appreciate you allowing me to ride along with you Thursday morning. I learned a lot on all the calls and stayed very interested the whole time. I also am thankful for you allowing me to interact with each call we went on. You were really interactive with me and did a great job of helping me understand the police system a little better. Going into Thursday, I had always wanted to a forensic investigator; I had always thought my mind was set on a one track patch and there was no changing it. Instead, Thursday made my decision more difficult and opened my eyes to a much broader spectrum and I thank your for that.

    Also, thank you for keeping our community safe. Spending eight hours in a police cruiser gave me a better perspective on the safety, you as well as all the officers, provide Mansfield. I truly am grateful for all you do. Hopefully, I will be seeing you again sometime soon!

    -Mansfield Citizen

    E-Mail from Officer Paul Lumadue:

    The Mansfield Police Explorer Post competed this past weekend, May 19th and 20th at Butler Tech University in Hamilton, OH in the Southern Ohio Regional Law Enforcement Explorer Competition. The post took 2nd place in Burglary/B & E Investigation and 5th place in Traffic Stops. The post competed against 20 different agencies from Southern Ohio, Kentucky and Indiana. Cincinnati Police Explorer Post was the overall winner of this competition.

     The Mansfield Police Explorer post also competed in team events for Arrest, search and seizure; Officer down: Critical Incident response; Traffic Accident Investigation; Traffic Stops; Burglary/B & E Investigation; Domestic Violence Response; Crime Scene Investigation and Crisis/ Hostage Negotiation. Additionally they competed in several individual events including Bike Patrol operations, Agility test, Fire Arms Training Simulator (FATS) and Courtroom Testimony. Explorer Eric Puff tied for 1st place as the Top Gun Shooter on the FATS. He and the other Explorer from Cincinnati PD had a shoot off and Eric ended up in 2nd place out of 138 Explorers.

    This two day event helped prepare the Mansfield Explorer Post for their upcoming trip to the National Law Enforcement Explorer Competition at the Colorado State University in Fort Collins, Colorado. Please take time to congratulate them on a job well done and wish them well for their trip to Colorado July 15th thru 21st.

    E-Mail Received by Chief Sgambellone:

    Chief,

    I wanted to share with you our appreciation to your dispatch and Ptl. D. Chatman for assisting myself and my daughter (21 yoa), this past Saturday morning, with a crash report.  My daughter was home from college for the weekend and Friday evening, at approximately 10:00 pm, in the area of Rippling Brook and Straub, a deer jumped out in front of her vehicle, which resulted in a collision between the vehicle and the deer.  I can only imagine what that experience was like for her as she had never been through anything like that before!!   Upon her arrival home, we had her contact the Ohio State Highway Patrol who advised she would have to do a report with Mansfield Police Department, but could wait until the morning.  

    Early the next morning, my daughter and I  arrived at MPD and contacted dispatch; the dispatcher was extremely helpful and gave clear direction as to what needed to be done in order to file the report.  Officer Chatman arrived and took the report from my daughter. She also took photos of the damage to the vehicle.  My daughter, who had never gone through an experience like this, felt at ease and well informed after speaking with Officer Chatman; My daughter knew exactly what her next steps were, regarding insurance, once the report was completed.

    Although this may be a small event in the grand scheme of things, we felt it important to share this positive experience with your department and our appreciation for the professionalism and kindness extended to us.  Every little bit makes a huge difference when you add it all up.  

    -Patty M.